University dropout is a global problem that has prompted the search for alternatives to improve student retention. In this context, a quantitative study with an exploratory-descriptive cross-sectional field design was carried out in 7 universities in Bogotá, Colombia, to analyze the relevant factors of university dropout and propose options to improve student retention in higher education. The study examined the expectations, and economic, institutional, and academic factors of students who abandoned their university studies. The findings indicate that despite high expectations of remaining in university and proportional behaviors in their university experience, there are still barriers that impede student retention, such as lack of economic resources and academic demotivation. Therefore, it is necessary to implement measures to improve the quality of education, academic support, and financial and emotional assistance to university students to improve retention and academic success in higher education.
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